User support benefits
All plans include great support at no extra cost
Live agent support
Real people who really know how to use Certify are standing by and ready to take your call. From basic questions to in-depth process discussions, Certify Support has the skills and experience to help your team succeed. Certify Live Support is now available 24/5! That’s 24 hours a day, Monday - Friday.
Email support
Have a question but don’t have time to make a call? Just send our support team an email and your case will be instantly logged. Certify will also provide the fastest possible response to your questions, often with detailed “how to” documents to give you all the answers you need.
Support site powered by Zendesk
The more support we provide our clients, the more our Knowledge Base grows. Our customer support site offers direct access to our Knowledge Base, ticketing system, and FAQ so Certify users can quickly and easily find support documents and get answers anytime.
“I really like Certify’s support. It’s excellent. Both the system for managing support tickets, as well as the diligence of follow-up.
”
CEO
Decision Lens, Decision Lens
Rest assured, Emburse Certify has your back
Real people who really know how to use Certify are standing by and ready to take your call. From basic questions to in-depth process discussions, Certify Support has the skills and experience to help your team succeed.
Inside US: 1-888-925-0510
Global: Get International Numbers Below
Email: support@certify.com
Find the global support number nearest you
United States
1-888-925-0510
United Kingdom
+44 (0) 20 3966 5444
Australia (Sydney)
+61 2-8355-5410
Singapore
+65 3159-0710
Japan (Tokyo)
+81 3-4588-8164
New Zealand (Auckland)
+64 9-887-1730
Israel
+972 72-223-6881
South Africa (Johannesburg)
+27 10-500-9196
Netherlands (Amsterdam)
+31 20-369-7300
Brazil (Sao Paulo)
+55 11-3500-5854
Sweden (Stockholm)
+46 8-4030-9918
“The Certify app has made expensing on-the-go life changing. Always being in and out of the office, it is so much easier to snap a photo and submit the expense for reimbursement
”
Brianna C.
Manager at Enterprise Holdings
“Certify has saved countless hours for the AP team and for associates submitting reports. We have more time to focus on upholding our travel policy and making sure associates get a timely and accurate reimbursement.
”
Kristi Bobek
Accounts Payable Supervisor at Garmin International
“The Certify customer service team is unbelievable. They are always willing to help, and I can't remember the last time I had to wait longer than five minutes to hear back!
”
Terry D
AP Supervisor at Zoll Medical
Get started today
Certify Now! is for self implementation only and recommended for companies of 1 to 25 employees. For integration with accounting software other than QuickBooks, or for add-on services and additional users, check out our Professional and Enterprise plans or contact sales for a consultation.