Services

User support services

Giving you the superior help you need and deserve.

Happy person on the phone helping others

User support benefits

All plans include great support at no extra cost

Live agent support

Live agent support

Real people who really know how to use Certify are standing by and ready to take your call. From basic questions to in-depth process discussions, Certify Support has the skills and experience to help your team succeed. Certify Live Support is now available 24/5! That’s 24 hours a day, Monday - Friday.

Email support

Email support

Have a question but don’t have time to make a call? Just send our support team an email and your case will be instantly logged. Certify will also provide the fastest possible response to your questions, often with detailed “how to” documents to give you all the answers you need.


Support site powered by Zendesk

Support site powered by Zendesk

The more support we provide our clients, the more our Knowledge Base grows. Our customer support site offers direct access to our Knowledge Base, ticketing system, and FAQ so Certify users can quickly and easily find support documents and get answers anytime.

I really like Certify’s support. It’s excellent. Both the system for managing support tickets, as well as the diligence of follow-up.

CEO

Decision Lens, Decision Lens

Decision Lens logo

Rest assured, Emburse Certify has your back

Real people who really know how to use Certify are standing by and ready to take your call. From basic questions to in-depth process discussions, Certify Support has the skills and experience to help your team succeed.

Inside US: 1-888-925-0510

Global: Get International Numbers Below

Email: support@certify.com

Find the global support number nearest you

United States

1-888-925-0510

United Kingdom

+44 (0) 20 3966 5444

Australia (Sydney)

+61 2-8355-5410

Singapore

+65 3159-0710

Japan (Tokyo)

+81 3-4588-8164

New Zealand (Auckland)

+64 9-887-1730

Israel

+972 72-223-6881

South Africa (Johannesburg)

+27 10-500-9196

Netherlands (Amsterdam)

+31 20-369-7300

Brazil (Sao Paulo)

+55 11-3500-5854

Sweden (Stockholm)

+46 8-4030-9918

The Certify app has made expensing on-the-go life changing. Always being in and out of the office, it is so much easier to snap a photo and submit the expense for reimbursement

Enterprise Holdings

Brianna C.

Manager at Enterprise Holdings

This software couldn't be easier to use. Everything is so intuitive. I recently made a mistake that I needed to have changed and I called customer care. I immediately was taken to a real person who was more than willing to help out. She fixed the problem immediately and set me on the correct track.

CBC Companies

Sarah H.

Marketing Specialist at CBC Companies

The Certify customer service team is unbelievable. They are always willing to help, and I can't remember the last time I had to wait longer than five minutes to hear back!

Zoll Medical

Terry D

AP Supervisor at Zoll Medical

Get started today

Certify Now! is for self implementation only and recommended for companies of 1 to 25 employees. For integration with accounting software other than QuickBooks, or for add-on services and additional users, check out our Professional and Enterprise plans or contact sales for a consultation.