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Highlights from Certify’s 2019 SpendSmart™ Year in Review Report

Highlights from Certify’s 2019 SpendSmart™ Year in Review Report

The tallies are in and Certify’s annual summary of travel and expense trends is ready to review. We processed more than $5.1B in travel expense transactions last year, and the data uncovered some interesting shifts in buying behavior. The 2019 SpendSmart™ Year in Review aggregates data from those user transactions to present the leading expense categories, most expensed brands, and user ratings of the brands they rely on most. From company lunches to scooter rentals, here are some highlights from last year’s data. Ride hailing drives forward The most notable trend comes from our benchmarks of T&E categories. Meals have been the most expensed category since 2015. That changed in 2019, as ride hailing services (Uber, Lyft, taxis) made up 17.5% of all transactions processed. It was enough to move the ride hailing category into the top spot. Meals, now pushed into second, accounted for 16.8%. Rounding out the top five: airfare came in third with 13.1%, miscellaneous expenses...
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