Recorded Webinar

Quantifying the benefits and ROI of effective travel and expense management

Original air date: November 1st, 2016

Speakers: Robert Neveu, President & Co-founder, Certify and Mark Brousseau, President of Brousseau & Associates


An eighteen-year study on the impact of business travel found that every dollar a company invests in T&E spending returns an average of $9.50 in revenue and $2.90 profit. While this data offers a compelling reason to invest in business travel, many organizations are seeing their returns limited by inefficient expense reporting and employee reimbursement processes. Now, an insightful new webinar from IOFM and Certify identifies the tangible benefits and cost savings companies are able to achieve through the effective management of travel and entertainment expenses. You’ll also learn strategies to avoid common expense reporting challenges and hidden costs, plus a review of the top business travel and expense technology trends for small, midsized and enterprise companies in 2016.

Topics include an in depth review of:

  • U.S. business travel trends, top vendors and T&E spending benchmarks
  • Factors that make expense reporting the 2nd most difficult cost to control
  • Strategies to avoid lost receipts, late reporting and other inefficiencies
  • Calculating lost productivity and lost opportunity among business travelers
  • Top expense management technologies used by small and midsized business

Slides from the webinar

About the Presenters

Bob Neveu Image
Robert Neveu

President & Co-founder, Certify

In 2008, Bob and his team launched Certify with a goal to help companies of every size automate the travel and entertainment expense management process. Today, with offices in Portland, Maine, and San Diego, California, Certify has accelerated the growth of the business to become the second largest provider of expense reporting software in North America, with multinational customers in 50 countries including Pitney Bowes, H&R Block, Geico, Subway Sandwiches, and Virgin Galactic. A respected expert in business travel trends and accounts payable technology, Mr. Neveu is frequently interviewed and serves as an industry resource for major news organizations including Bloomberg, NPR, Nightly Business Report, Newsweek, CBS News, and many others.

Mark Brousseau
Mark Brousseau

President, Brousseau & Associates

Over the past 22 years, Mark Brousseau has established himself as a leading analyst and writer on accounts payable, accounts receivable, payments and document automation topics. A frequent speaker at financial operations industry events and on webinars, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document-driven business processes. Brousseau also has chaired numerous educational conferences and has served on several industry committees and boards. His areas of specialty include electronic invoicing, document scanning and electronic workflow technology, automated data capture, electronic payments, healthcare payments automation, remittance and lockbox processing, loan processing and more. He resides in York, PA.