Last Updated: 11/1/2016
EU-U.S. Privacy Shield
Certify participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Certify is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List.
Certify complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions. Per these Principles, Certify shall be responsible for the processing of personal data it receives, and subsequently transfers to a third party acting as an agent on its behalf, in a manner consistent with the Principles, unless Certify proves that it is not responsible for the event giving rise to the damage.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Certify is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Certify may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that Certify has not addressed satisfactorily, please contact Certify's U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint
], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Information we collect
In order to provide its services, Certify collects various types of information, including personal information, about its users. When you sign up for a Certify account, you will be asked to provide basic registration information, such as user name, password, email address and SMS number. In some cases we require billing information, such as credit card information. Billing information is encrypted at all times and is stored on secure servers.
Certify collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes. If you are a user with one of our clients and would no longer like to be contacted by the client regarding the use of Certify service, please contact the client directly regarding the issue.
Transfer of Information
Certify uses the mobile analytics software to allow it to better understand the functionality of its Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. Certify does not link the information it stores within the analytics software to any personally identifiable information you submit within the mobile application.
Online Advertising & Remarketing
[or if located in the European Union click here
]. Please note you may continue to receive generic ads.
While using the Certify website or a Certify service, Certify servers automatically record information that your browser sends. These logs may include information such as login and logout times, your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify you.
When you communicate with other users or Certify's staff through the Certify website or via a Certify service, those communications are saved in order to process your inquiries, respond to your requests and improve Certify services.
You may sign-up to receive email or newsletter or other communications from Certify. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails Certify sends to you or at your member profile on Certify's website or by contacting Certify at firstname.lastname@example.org.
Although Certify chooses its business partners carefully, it cannot be responsible for the privacy practices of websites operated by third parties that are linked to or from Certify's website. Once you have left Certify's website, you should be sure to check the applicable privacy statement of the third party website to determine how they will use information they collect from you.
Protecting Your Data
Every precaution is taken to insure the security of your data while using the Certify website or a Certify service. Certify uses industry-standard firewalls, secure web servers (https), data encryption and authentication procedures, among other techniques, to maintain the security of your data and your online session.
Using the Information
Certify may use the information you provide about yourself to fulfill your requests for Certify products, programs, and services, to respond to your inquiries about Certify services, and to offer you other products, programs or services that Certify believes may be of interest to you.
Certify may use your personal information to create anonymous data records or aggregations of data, to perform statistical analyses and for other purposes, by removing information that makes the data personally identifiable to you.
Certify may use or disclose your information to respond to subpoenas, court orders, or legal process, or to establish or exercise its legal rights or defend against legal claims.
Any data you submit while using the Certify website or a Certify service belongs to you. You may remove it at any time. If you ask Certify to delete your account, Certify shall make commercially reasonable efforts to remove all of your data from its servers. Despite such removal efforts, portions of your data may remain on Certify's production and back-up servers indefinitely.
Any information you submit that can identify you personally on a blog, bulletin board or chat room through the Certify website or a Certify service can be viewed and used by other Certify users, and could be used to send you unsolicited messages. Certify is not responsible for your disclosure of this information in these forums.
Upon request Certify will provide you with information about whether or not Certify holds any of your personal information. You may access, correct, or request deletion of your personal information by logging in to your account, contacting your Certify Account Manager, or by contacting us at email@example.com. Certify will respond to your request within a reasonable timeframe.
Certify acknowledges that you have the right to access your personal information. Certify has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Certify's client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
In certain circumstances Certify may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
If you have any questions or concerns about our collection, use, or disclosure of your information, please email us at firstname.lastname@example.org
or contact us at 20 York Street, Portland ME 04101.