Certify #1 Recommended Solution in G2 Crowd Grid for Expense Management Summer 2016

Certify #1 Recommended Solution in G2 Crowd Grid for Expense Management Summer 2016
Leading travel and entertainment expense reporting software ranked highest for overall user satisfaction, rises above competing solutions in feature-by-feature comparison
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Tim Wheatcroft
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PORTLAND, MAINE, July 28, 2016—Certify, a leading automated travel and entertainment expense management software provider, today announced it has received the highest rating for overall user satisfaction in the new G2 Crowd Grid report for expense management summer 2016. Scoring 97 out of a possible 100 points, Certify is a perennial favorite among real independent software users in G2 Crowd expense management rankings. Certify also topped the list in the latest report as the expense management solution most likely to be recommended by current users. In addition, looking at features across the spectrum of expense management providers, Certify took top honors for mobile reporting, platform performance and reliability, travel management, and several other categories.

The G2 Crowd Grid for Expense Management Summer 2016 provides analysis of 19 leading T&E expense management vendors based on real independent user reviews gathered on its site by June 10, 2016. Products are ranked by customer satisfaction as reported by users, along with weighted scores for vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.

For the Summer 2016 Grid, Certify earned its position in the Leader category due to its unparalleled user satisfaction scores and several system features that were rated number one, including:
  • Ease of use
  • System reporting and analytics
  • Mobile receipt capture and mileage tracking
  • Ease of employee reimbursement
  • Client invoicing and payments
  • Itinerary management and trip notifications
  • Platform performance and reliability
  • Policy compliance management
In addition to having a number of features ranked first by its users, Certify also shared the top spot with other vendors in several additional categories. These include internationalization, standard integrations, ease of administration, and quality of support. Certify is one of the only expense management providers included in the Summer 2016 report that offers complimentary support for all users available 24 hours a day, five days a week.

“G2 Crowd’s recent expense management software report features Certify as a leader on the Grid,” said Marty Duffy, director of research for G2 Crowd. “Verified user-reviews have indicated that Certify’s customer support is exceptional, with a 94 percent satisfaction rating.”

Founded in 2008, Certify has built a thriving business due in part its flexibility and highly responsive to approach to meeting the needs of its clients and users. Last year, more than 60% of new Certify product updates, features and enhancements were initiated from specific customer requests.

“We’re always excited to see the newest G2 Crowd Grid because of its focus on unbiased data from real independent users of each solution,” said Robert Neveu, Certify president and co-founder. “For Certify, no measure of performance carries more weight than the direct feedback of our users, and it’s incredibly rewarding to see how the Summer 2016 Grid really captures the value of our unique customer-centric approach. We’re thrilled with the results and pleased to see how the Certify solution is gaining traction across small, midmarket and enterprise companies.”

Expense management has become an increasingly popular category on G2 Crowd as automation takes hold across businesses of every size. For accounting and finance professionals currently in the process of evaluating or purchasing software for their organizations, G2 Crowd provides an independent and unbiased comparison of system features and performance based on real user reviews.

About Certify
Certify is the leading online spend management solution for companies of all sizes. Organizations worldwide book travel, complete expense reports, and digitize the procure-to-pay process quickly and easily using Certify cloud and mobile applications. For more information about Certify, please call 1-207-773-6100 or visit www.certify.com.
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