Certify Ranked #1 Expense Management Software in G2 Crowd’s Winter 2015 Report

Certify Ranked #1 Expense Management Software in G2 Crowd’s Winter 2015 Report
Crowdsourced rankings name upstart company as top expense report software for user satisfaction and top cloud software for ease of use and enterprise users.
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Kevin Wolf
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PORTLAND, MAINE, March 4, 2015 –– G2 Crowd's audience of software users has ranked Certify as the #1 expense report software for user satisfaction of 2015. A copy of the report can be found here.

Certify provides automated travel and expense management software, allowing end-users to capture and scan receipts through a mobile app and then auto-generating scheduled expense reports. Certify's customer base has doubled in two consecutive years, and the company has bolstered customer service initiatives during this time, providing dedicated account managers and free support for all end users.

Certify's focus on customers is reflected in the G2 Crowd reviews. Certify receives a 9.4 out of 10 rating for support, and a 9.4 score for usability, compared to leading competitor Concur which receives a 7.1 score for support and an 8 for usability. 94 percent of Certify customers state that they would recommend Certify, and the company received an impressive G2 Crowd Net Promoter Score of 82.

In addition to being ranked #1, Certify is also included as a category Leader on the G2 Crowd expense management vendor grid for the first time, along with recent SAP acquisition Concur. G2 Crowd Leaders have some combination of a high customer satisfaction score and a substantial market presence.

"This is an exciting period of growth for Certify, and to be ranked on top in G2 Crowd is a great boost," said Bob Neveu, CEO of Certify. "We know our customers love us, but it is incredibly gratifying to receive this kind of validation."

Perhaps even more noteworthy than Certify's ranking in its category is that fact that it was also ranked #1 out of all cloud-based software on G2 Crowd for ease of use, ease of set up, and ease for enterprise users.

Said Neveu, "It's inspiring for us to see an emerging company like Certify shine within the same arena as brands like Zendesk, HubSpot, Dropbox, Google Adwords and more."

"The G2 Crowd platform allows expense management software purchasers to see what their peers say about the tools they use," said Tim Handorf, president at G2 Crowd. "The reviews Certify users have posted to our site reflect a satisfied customer base that's happy to spread the word to others about the product."

One Certify user review states "Certify is the trailblazer of travel and entertainment automation. Certify uses a cloud platform so no messy software is needed to be installed on our company's end. Certify destroys the competition in product development, low costs, and T&E efficiencies."

Another five-star review captures Certify's commitment to customer happiness: "The ease of use and service is extraordinary. The Company is very open to suggestions and is constantly putting in new features, which work flawlessly from day one. Certify is so easy to use, my 8th grader filled out an expense report with no help from me."

"I'd like to thank all of our customers who ranked us on G2 Crowd–the glowing reviews as well as the input on opportunities for improvement," Bob Neveu stated, "You can have the best product in the world, but without listening to your customers you are at risk of losing touch with their changing needs."

"We set out to make travel and expense easy, and this feedback shows us we are doing it right. From here we have a great market position to continue our growth. We achieved these ratings with customers of all sizes across North America, and a growing international user base in more than 20 countries. So we are more confident than ever that we can meet the needs of every client, even as we continue to increase our user base."


About G2 Crowd
G2 Crowd, the world's leading business software review platform, leverages its more than 25,000 user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by more than $4.5 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.

About Certify
Certify is the leading online travel and expense management solution for companies of all sizes. Organizations worldwide book travel and complete expense reports quickly, easily, and cost-effectively using Certify cloud and mobile applications. For more information about Certify, please call 207.773.6100 or visit http://www.certify.com.