How business travelers are spending the corporate dime while on the road
The Certify SpendSmart™ quarterly report analyzes the most recent business expense transactions and vendor ratings data to provide valuable insights to Certify clients and the corporate T&E industry at large.
April 1, 2013 - June 30, 2013
Restaurant Summary
The restaurant summary is a snapshot of all meal expenses including breakfast, lunch and dinner. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.
Most Expensed Restaurants
Top Rated Restaurants
Most Expensed Restaurant by Meal
| Breakfast |
Starbucks |
16.11% |
| Lunch |
Subway |
3.12% |
| Dinner |
McDonald's |
1.59% |
Lodging Summary
The lodging summary is a snapshot of all lodging expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.
Most Expensed Hotel
| Vendor Name |
Expense Percentage* |
Average Amount |
| Marriott (NYSE: MAR) |
9.41% |
$231.84 |
| Hampton Inn |
6.87% |
$203.05 |
| Courtyard by Marriott |
5.96% |
$168.92 |
| Holiday Inn (NYSE: IHG) |
4.61% |
$157.38 |
| Hilton (NYSE: HLT) |
4.37% |
$177.82 |
| DoubleTree |
3.31% |
$180.06 |
| Hilton Garden Inn |
3.09% |
$172.16 |
| Holiday Inn Express |
2.86% |
$195.92 |
| Hyatt (NYSE: H) |
2.41% |
$213.77 |
| Sheraton (NYSE: HOT) |
1.76% |
$218.64 |
| Miscellaneous* |
49.85% |
NA |
|
|
|
|
Top Rated Hotels
Rental Car Summary
The rental car summary is a snapshot of all of the rental car expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.
Most Expensed Rental Car Companies
Top Rated Rental Car Companies
| Vendor Name |
Average Rating* |
| Avis Car Rental |
4.1 |
| National Car Rental |
4.1 |
| Hertz |
4.0 |
| Enterprise Rent-A-Car |
3.5 |
| Budget Car Rental |
3.5 |
|
Airline Summary
The airline summary is a snapshot of all airfare expenses. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.
Most Expensed Airlines
Top Rated Airlines
| Vendor Name |
Average Rating* |
| Southwest Airlines |
4.5 |
| Alaska Airlines (NYSE: LK) |
4.2 |
| Delta |
3.9 |
| American Airlines |
3.8 |
| United Airlines |
3.6 |
|
Regional Highlights
Atlanta
Freshens takes #5 spot among Atlanta restaurants with 1.24% of receipts.
Goldberg's Bagel Company & Deli takes #6 spot in Atlanta restaurants with .75% of receipts.
Boston
In Boston, Starbucks beats out Dunkin’ Donuts with 9.27% of all meals compared to Dunkin’ Donuts 3.72%.
Au Bon Pain moves into third place for most expensed meal vendor with 2.13% of meals.
Chicago
Zip Car maintains #6 rental car company spot, increasing to 5.79% from 4.6% in Q1, easily beating Budget Rent-A-Car.
Dallas
Starbucks takes the number one spot by a wide margin, with 7.56% of meals expenses over McDonald’s at 2.78%.
Los Angeles
Boingo Wireless continues to impress, again claiming the number two spot among general expenses with 3.64% of receipts.
Trimana Express takes #6 spot in most expensed restaurants in Los Angeles, with 1.32% of receipts.
New York
Starbucks and Seamless, Inc. take the number one and the number two spots for meals expenses in New York with 6.91% and 4.87%, respectively.
New York demonstrates culinary variety as McDonald’s, Subway and Dunkin Donuts combine to achieve a mere 2.18% of meals expenses.
San Francisco
Square Inc. grows to 11.89% of general expenses in San Francisco, demonstrating the pervasiveness of its service.
Uber Technologies continues to change the rental car space, claiming 2.59% of general expenses in San Francisco.
About This Report: The Certify SpendSmart™ Report provides a quarterly snapshot of the current spend trends of business travelers in North America with all data compiled from actual expense data from submitted expense reports.
For all media inquires please contact Kevin Wolf of TGPR, kevin@tgprllc.com or (650) 327-1641.
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