How business travelers are spending the corporate dime while on the road
The Certify SpendSmart™ quarterly report analyzes the most recent business expense transactions and vendor ratings data to provide valuable insights to Certify clients and the corporate T&E industry at large.
October 1, 2013 - December 31, 2013
Restaurant Summary
The restaurant summary is a snapshot of all meal expenses including breakfast, lunch and dinner. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.
Most Expensed Restaurants
Top Rated Restaurants
Most Expensed Restaurant by Meal
| Breakfast |
Starbucks |
13.91% |
| Lunch |
McDonalds |
3.03% |
| Dinner |
McDonald's |
1.55% |
Lodging Summary
The lodging summary is a snapshot of all lodging expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.
Most Expensed Hotel
| Vendor Name |
Expense Percentage* |
Average Amount |
| Marriott (NYSE: MAR) |
9.27% |
$225.96 |
| Hampton Inn |
7.45% |
$195.88 |
| Courtyard by Marriott |
6.28% |
$170.52 |
| Hilton (NYSE: HLT) |
4.68% |
$189.71 |
| Holiday Inn (NYSE: IHG) |
4.26% |
$148.42 |
| DoubleTree |
3.66% |
$174.49 |
| Holiday Inn Express |
3.14% |
$203.06 |
| Hilton Garden Inn |
3.10% |
$170.96 |
| Hyatt (NYSE: H) |
2.77% |
$232.49 |
| Sheraton |
1.83% |
$236.71 |
| Miscellaneous* |
46.97% |
NA |
|
|
|
|
Top Rated Hotels
Rental Car Summary
The rental car summary is a snapshot of all of the rental car expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.
Most Expensed Rental Car Companies
Top Rated Rental Car Companies
| Vendor Name |
Average Rating* |
| Avis Car Rental |
4.2 |
| National Car Rental |
4.1 |
Enterprise Rent-A-Car |
4.0 |
| Hertz
| 3.8 |
|
Airline Summary
The airline summary is a snapshot of all airfare expenses. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.
Most Expensed Airlines
Top Rated Airlines
| Vendor Name |
Average Rating* |
| Southwest Airlines
| 4.2 |
| Delta
| 4.0 |
| Alaska Airlines (NYSE: LK)
| 3.8 |
| American Airlines
| 3.7 |
| United Airlines
| 3.7 |
|
Regional Highlights
Boston
Legal Seafood moves above Dunkin’ Donuts to take the second place as the most expensed meal vendor in Boston with 5.28% of meals, averaging $84.94 per receipt.
Chicago
Zip Car continues to be a popular choice of transportation in Chicago, coming in as the 5th most expensed car rental service. The continued growth for Zip Car by business professionals may be due to its more than a 75% lower average cost per expense price tag at $55.84, compared to $216.16 with a traditional car rental service.
Dallas
Convenience is king in for business travelers in Dallas as the most expensed meal vendor is Starbucks with 8.02% of all meal expensed. Just behind Starbucks is T.G.I Friday’s with 2.93% of meal expenses.
Los Angeles
Boingo Wireless holds the #2 spot for general expenses with 3.58% of receipts.
New York
To no surprise, Starbucks come in as the #1 most expensed meal vendor in Los Angeles with 8.35% of all meals expenses. Interestingly, the average expense amount for Starbucks in Los Angeles is $0.39 less than the average national average at $10.26.
About This Report: The Certify SpendSmart™ Report provides a snapshot of the current spend trends of business travelers in North America with all data compiled from actual expense data from submitted expense reports.
For all media inquires please contact Kevin Wolf of TGPR, kevin@tgprllc.com or (650) 327-1641.
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