How business travelers are spending the corporate dime while on the road
The Certify SpendSmart™ quarterly report analyzes the most recent business expense transactions and vendor ratings data to provide valuable insights to Certify clients and the corporate T&E industry at large.
July 1, 2013 - September 30, 2013
Restaurant Summary
The restaurant summary is a snapshot of all meal expenses including breakfast, lunch and dinner. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.
Most Expensed Restaurants
Top Rated Restaurants
Most Expensed Restaurant by Meal
| Breakfast |
Starbucks |
15.78% |
| Lunch |
Subway |
3.25% |
| Dinner |
HMS Host |
1.44% |
Insight from Certify Partner Seamless
GrubHub Seamless shares the following information regarding employee meal expenses that flowed through its corporate ordering platform in the third quarter.
Average Order Value
| >Metro |
Lunch |
Dinner |
| Boston Metro |
$12 - $14 |
$22 - $24 |
|
| Chicago Metro |
$11 - $13 |
$22 - $24 |
| DC Metro |
$19 - $21 |
$24 - $26 |
| Los Angeles Metro |
$12 - $14 |
$20 - $22 |
| New York Metro |
$16 - $18 |
$23 - $25 |
| Philadelphia Metro |
$14 - $16 |
$19 - $21 |
| Philadelphia Metro |
$14 - $16 |
$19 - $21 |
| San Francisco Metro |
$16 - $18 |
$24 - $26 |
| All US Markets Combined |
$15 - $17 |
$23 - $25 |
To learn more about Seamless visit, www.seamless.com/business.
Lodging Summary
The lodging summary is a snapshot of all lodging expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.
Most Expensed Hotel
| Vendor Name |
Expense Percentage* |
Average Amount |
| Marriott (NYSE: MAR) |
9.27% |
$208.21 |
| Hampton Inn |
6.59% |
$204.33 |
| Courtyard by Marriott |
6.21% |
$163.25 |
| Hilton (NYSE: HLT) |
4.78% |
$193.17 |
| Holiday Inn (NYSE: IHG) |
4.67% |
$155.81 |
| Hilton Garden Inn |
3.35% |
$176.90 |
| Holiday Inn Express |
3.33% |
$216.24 |
| DoubleTree |
3.26% |
$167.83 |
| Hyatt (NYSE: H) |
2.48% |
$191.09 |
| Fairfield Inn |
1.76% |
$218.64 |
| Miscellaneous* |
49.14% |
NA |
|
|
|
|
Top Rated Hotels
Rental Car Summary
The rental car summary is a snapshot of all of the rental car expenses. This data indicates which vendor is most frequently expensed, the average amount per expense and the average satisfaction rating.
Most Expensed Rental Car Companies
Top Rated Rental Car Companies
| Vendor Name |
Average Rating* |
| Enterprise Rent-A-Car |
4.1 |
| National Car Rental |
4.0 |
| Avis Car Rental |
3.8 |
| Hertz |
3.8 |
|
Airline Summary
The airline summary is a snapshot of all airfare expenses. This data indicates which vendor is most frequently expensed, the average expense amount and the average satisfaction rating.
Most Expensed Airlines
Top Rated Airlines
| Vendor Name |
Average Rating* |
| Southwest Airlines |
4.6 |
| Alaska Airlines (NYSE: LK) |
4.1 |
| Delta |
3.8 |
| American Airlines |
3.7 |
| United Airlines |
3.4 |
|
Regional Highlights
Atlanta
HMS Host is the top-expensed food vendor with 5.39% and average cost of $13.89.
AT&T is the most-expensed vendor outside of standard categories with 5.87% of general expenses.
Boston
In Boston, Starbucks beats out Dunkin’ Donuts with 9.27% of all meals compared to Dunkin’ Donuts 3.72%.
Legal Seafood is the third-most expensed meal vendor in Boston with 4.05% of all expenses, behind Dunkin’ Donuts as the #2 meal vendor with 4.8%, and Starbucks as the #1 meal vendor with 7%.
Chicago
Taxi services are the most expensed item in Chicago with 15% of all expenses. The average cab ride costs $25.60 in Chicagoland.
Dallas
TGI Fridays takes the #2 spot for most-expensed meal vendor in Dallas with 2.18% of all meal expenses, behind Starbucks at 7.07%
Los Angeles
Boingo Wireless holds the #2 spot for general expenses with 3.58% of receipts.
New York
Seamless takes the #1 spot for most-expensed meal vendor in New York with 7.01% of all expenses, beating out Starbucks at 5.44%.
About This Report: The Certify SpendSmart™ Report provides a quarterly snapshot of the current spend trends of business travelers in North America with all data compiled from actual expense data from submitted expense reports.
For all media inquires please contact Kevin Wolf of TGPR, kevin@tgprllc.com or (650) 327-1641.
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