Certify User Conference Speakers

2018 Certify User Conference Speakers

Bob Neveu

President & Co-founder | Certify

In 2008, Bob and his team launched Certify with a goal to help companies of every size automate the T&E expense management process. Today, Certify is the largest independent travel and expense provider in the world. A respected expert in business travel trends and accounts payable technology, Bob is frequently interviewed and serves as an industry resource for major news organizations including Bloomberg, NPR, Nightly Business Report, Newsweek, CBS News, and many others.

Claire Milligan

Vice President, Product Management | Certify

Claire joined Certify in 2017 to create a new Product Management organization after having managed product design and engineering organizations at Tallie for 5 years. Today, her product management team oversees all three of our expense management platforms, with responsibilities that include product roadmaps and new feature launches.

Steve Lackner

Director of Product Specialists | Certify

Since 2014, Steve has been leading the team of Product Specialists to assist the Sales Department with demonstrations, RFPs, trial setups and questions regarding functionality, technology and security of all Certify systems. Prior to joining Certify, Steve worked for over 20 years at various organizations in the travel industry space.

Kallie Spiller

Manager, Product Specialists | Certify

Kallie joined Certify in 2012 as part of the Customer Happiness Team. In 2016, she joined the Sales team as a Product Specialist, and now manages the Product Specialist team. She has participated in five other Certify user conferences as a presenter and a Product Specialist.

Hanko Jones

Product Manager | Certify

Hanko joined Certify in 2017 as a Product Manager, having previously held roles in sales and product management at Tallie for over three years. These days, he manages a discrete product team that oversees the Tallie and Nexonia brands, and contributes to roadmaps for all brands.

Courtney O'Reilly

Manager, Training Services | Certify

Courtney joined Certify in June 2014 and manages the Training Department, which houses all of our customer training services. Courtney has presented at all of our User Conferences over the past two years, delivering insight into analytics, best practices, and real-life challenges that customers have solved with Certify. You've probably heard her in some of our training videos.

Erin Mottet

Manager, Account Managers | Certify

Erin joined the Certify team in April of 2016 as the manager of the San Diego-based Customer Success team. In 2017, she partnered with Certify’s Manager of Training Services to share best practices and client use cases at all four regional user conferences.

Lillian Ranalli

Senior Manager, Financial Crimes Compliance, Americas Region | Western Union

Lillian joined Western Union in 2016 as Senior Manager of Financial Crimes Compliance. Prior to joining Western Union, she has over 30 years' experience in the financial services industry, with a background in technology, banking, risk management and compliance. Lillian will be presenting a session with Chris Hopkins at the Chicago User Conference.

Chris Hopkins

Corporate Portfolio Manager | Western Union

Chris works closely with companies of all sizes to help them develop payment strategy, automate and improve their international payment processes, and implement cash management best practices. In his ten years at Western Union Business Solutions, Chris has refined his approach to serving corporate clients through countless successful relationships and partnerships. In each of his relationships, Chris consults everyone from executives to end users to ensure that the solutions he provides meet each of an organization’s needs—then supports them with the same superior level of personal service and attention. Chris will be presenting a session with Lillian Ranalli at the Chicago User Conference.