Expense Management
The Very Human Side of T&E Transformation

The Very Human Side of T&E Transformation

Digitization is forcing industries to innovate. In a survey by graduates from 30 leading international business schools, the rapid rate of technological and digital advancements was cited as the greatest challenge for global business leaders. Travel and expense management is no exception. Yet despite the clear ROI and value-adds that automating this key operating cost brings, accounting teams and CFOs can be hesitant to move forward with change. Part of the reason is a fear of disruption to current processes, and a fear of failure. There is good reason to be cautious. According to research by McKinsey, 70% of change programs fail. And when it comes to SaaS software, few processes touch more people across the organization than the T&E process. In a new white paper by CFO Publishing, Embracing Change: Building a Culture for Successful T&E Automation, leading experts offer their advice on how to roll out a change program that will truly work in your organization. Experts such ...
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Recent Articles

Introducing Spend Limits by Category
Travel and expense costs are some of the most difficult to control, second only to the cost of maintenance and repairs. Even our own research points to similar conclusions. But controlling spend isn’t a black and white issue. At least, it doesn’t have to be. Which is why we’re thrilled to offer y...
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Four benefits of attending Certify Connect 2019
We are thrilled to open up registration for Certify Connect 2019. From September 18-20, we’ll be hosting finance professionals from around the country in sunny San Diego. There will be three days full of rich, educational content, a valuable keynote, and plenty of networking opportunities—all fro...
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Disruptive brands are still making waves in corporate America
With the corporate travel industry surpassing one trillion dollars—and growing—you can understand why the quarterly Certify SpendSmart Report™ has been utilized by industry publications and organizations to benchmark their T&E spend. The report, now in its sixth year, tracks the most popular air...
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How Does Your T&E System Stack Up Against 2019 Industry Trends?
Travel and expense spend is notoriously hard to manage. Forrester Research cites it as the second most difficult operating expense category to control. Yet business travel is on the rise. Data from the GBTA shows that in 2018 trip related spend rose from $292 billion in 2017 to $305 billion—and that...
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Flexible Reports Uncover Hidden Opportunities
When it comes to effectively controlling travel and expense costs, you need visibility into your data so that you can spot trends and take appropriate action. But there is a limit. Too much data can halt potential benefits by virtue of being incredibly vast and complex. There needs to be a balan...
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The Sharing Economy is Changing Corporate America
The release of the Certify SpendSmart™ Report for the first quarter of 2019 reveals businesses continuing to adapt to consumer trends. Exciting new sectors are showing up in expense reports, such as the rise of last-mile mobility services like electric scooters. Additionally, the ride hailing bat...
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SpendSmart™ Report: Digital services continued to soar in 2018
Our newly-released 2018 SpendSmart™ Report highlights how expectations for personalization and convenience are extending far beyond the consumer world, and becoming a necessity for business. Digital service brands Amazon, Uber, and Lyft held three of the top six spots for the most expensed vendors o...
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The Craziest Expenses Survey: The Best of 2013-2018
Human skulls. A helicopter ride to work. Jail time. A llama for a photo shoot. For the past five years, The Certify Craziest Expenses Survey has examined the wackier side of business travel and expense. This year, we look back to the survey’s beginnings in 2013 to pull together our “best of” lis...
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Make Every Expense Visible in Sage
Data is only valuable if it’s captured properly and analyzed with a goal in mind—otherwise, it’s just a bunch of ones and zeroes. Fortunately, finance teams that use both Certify products and Sage Enterprise Management can turn that data into even more insight. This winter, we’re excited to roll...
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2018 Expense Management Trends You Need to Know
Since 2013, our annual Expense Management Trends Report has helped organizations of all sizes stay informed of industry trends and best practices from their peers across North America. How does your organization handle their travel and expenses? Are you still stapling paper receipts or hounding empl...
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