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Giving non-employees a positive expense reimbursement experience

Giving non-employees a positive expense reimbursement experience

Many forward-thinking organizations have already automated their employee T&E processes. More than 50% of all organizations have migrated from receipts and spreadsheets system to modern, mobile-centric solutions. And that number only grows as companies grow in size and complexity. While many traveling employees have benefited from automated expense management solutions for several years, one group remains almost universally underserved: non-employees. This group comprises a wide range of travelers, including job candidates, consultants, contractors, and volunteers. One of the biggest hurdles for these groups has been that expense automation systems aren’t optimized for one-off, non-employee users. As a result, these individuals need to submit expenses manually, and then be set up as vendors in the accounting system to process reimbursements, often through hard-copy checks. This process creates several challenges for both the organization and the individual. It makes travel polici...
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